ShadeShark Legal Notices - Terms, Privacy & Warranty Information

Welcome to ShadeShark's comprehensive legal information page. This page contains important legal notices, terms of service, privacy policy, and warranty information for all ShadeShark products and services.

Terms of Service

1. Acceptance of Terms

By accessing and using the ShadeShark website and purchasing ShadeShark products, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Product Description

ShadeShark manufactures and sells premium automotive safety accessories, specifically neoprene sunglasses organizers designed for vehicle glove compartments. All product descriptions, specifications, and images are provided for informational purposes and represent our best efforts to accurately describe our products.

3. Ordering and Payment

Orders are processed through our secure IONOS-powered ecommerce platform. Payment is required at the time of order placement. We accept major credit cards, PayPal, and other payment methods as displayed during checkout.

4. Shipping and Delivery

We strive to process and ship orders within 1-2 business days. Shipping times vary based on location and selected shipping method. ShadeShark is not responsible for delays caused by shipping carriers or circumstances beyond our control.

5. Limitation of Liability

ShadeShark's liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our products.

Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information
• Billing and shipping addresses
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Communications with customer service

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send order confirmations and shipping notifications
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:

• Service providers who assist with order fulfillment and shipping
• Payment processors for transaction processing
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at steve@shadeshark.net to exercise these rights.

Warranty Information

1. Product Warranty

ShadeShark products are warranted against defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty covers normal use and does not cover damage from misuse, abuse, or normal wear and tear.

2. Warranty Coverage

The warranty covers:

• Defective stitching or seams
• Hook and loop attachment failure due to manufacturing defects
• Material degradation under normal use conditions
• Adhesive failure of hook and loop fasteners under proper installation

3. Warranty Exclusions

The warranty does not cover:

• Damage from improper installation or use
• Normal wear and tear
• Damage from extreme temperatures or chemicals
• Modifications or alterations to the product

4. Warranty Claims

To make a warranty claim, contact us at steve@shadeshark.net with your order number and description of the issue. We may request photos or return of the defective product.

Return Policy

1. Return Period

We offer a 60-day return policy from the date of delivery. Products must be returned in original condition with all packaging and accessories.

2. Return Process

To initiate a return:

1. Contact us at steve@shadeshark.net with your order number
2. Receive return authorization and instructions
3. Package the item securely with original packaging
4. Ship using the provided return label or method

3. Refund Processing

Refunds are processed within 5-7 business days after we receive the returned item. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

We offer exchanges for different colors or replacement of defective items. Contact customer service to arrange an exchange.

Intellectual Property

1. Trademarks

ShadeShark and the ShadeShark logo are trademarks of ShadeShark. All rights reserved. Unauthorized use of our trademarks is prohibited.

2. Patents

The ShadeShark two-part design is patent pending. The innovative design and functionality are protected by intellectual property laws.

3. Website Content

All content on this website, including text, images, graphics, and design, is owned by ShadeShark and protected by copyright laws. Unauthorized reproduction or distribution is prohibited.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our products will be subject to the jurisdiction of the appropriate courts.

Contact Information

If you have any questions about these legal notices, our products, or need customer support, please contact us: